My vehicle was towed now what do I do?
If your vehicle was towed contact Emergency Dispatch (413) 587-1100 to find out where your vehicle is and who to call to retrieve it. Any vehicle that is towed was also ticketed. If you think your vehicle was wrongly towed you must first appeal the parking ticket, information on appealing the parking ticket can be found on the ticket itself or by visiting Parking Ticket Appeal.

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1. What do the flashing blue lights at intersections mean?
2. How do I know if there is a ban in effect for on-street parking?
3. How do I know if a parking ban has been lifted?
4. My street was plowed, why is there still a parking ban?
5. Where can I park during a snow emergency?
6. My vehicle was towed now what do I do?
7. My mailbox was hit by a city snowplow, what do I do?
8. Does the city provide sand to residents?
9. Can I push snow into the street for removal?
10. Do I have to shovel out my fire hydrant?
11. When do I have to shovel my sidewalk?