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Introducing Community Connect: Help Us Help You

Fire Department Posted on June 11, 2025

Northampton Fire is excited to announce the launch of Community Connect, a new Community Risk Reduction platform designed to improve emergency response and enhance public safety.

Community Connect allows residents and business owners to securely share important information with our department before an emergency happens. By creating a free account, you can provide critical details such as:

  • Contact information
  • Number of residents or occupants
  • Life safety and medical needs
  • Pets and livestock on the property
  • Hazardous materials
  • Access instructions or special considerations

Participation is completely voluntary, and all data is securely stored with bank level encryption and is used only for the purpose of better serving you during emergency situations.

To sign up or learn more, visit: https://www.communityconnect.io/info/ma-northampton

Together, we can build a safer, more informed community—one household at a time.


  1. Northampton Massachusetts Homepage

Contact Us

  1. City Hall
    210 Main Street
    Northampton, MA 01060
    Phone: 413-587-4900

    Hours
    Monday - Friday
    8:30am - 4:30pm


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