Division of Community Care

Mission & Vision


As part of City of Northampton’s Department of Health and Human Services, the Division of Community Care (DCC) addresses racial and social inequities by building equitable, non-police, non-clinical responses for all while centering its most vulnerable community members in their struggles with emotional distress, substance use, houselessness, meeting basic needs, navigating conflicts, and other related challenges. 


We plan to carry out this mission in employment, prevention and crisis response practices through hiring community responders with relevant lived experience, offering public education opportunities for our wider community, outreach and dispatch-integrated civilian first responder resources, dispute mediation, and a wide array of peer-to-peer support and harm reduction practices.


Community Events


Past training and public education opportunities in 2022 with community partners have included:

For more information about Wildflower Alliance, training and support offered please visit their website: https://wildfloweralliance.org/


For more information on the film and how to arrange a showing of your own please visit the Western Mass Health Equity Network’s website: https://wmhenfilm.org/.

For more information about the Hearing Voices Network or setting up a screening of Beyond Possible, please visit HVN-USA website: https://www.hearingvoicesusa.org/.  And, to learn more about the film or for personal viewing:https://beyondpossiblefilm.info/.   


Northampton Support & Resource Guides


Please find more Housing & Human Services Resources on the City website.  These guides are available (in English and Español) to print (two to a page), fold and cut into pocket-sized resources.  This How You Might Use this Northampton Support & Resource Guide was developed in partnership with Community Action Pioneer Valley and Downtown Northampton Association.


Contact Us


While we are not yet offering direct service we are interested to hear from you!  Please direct media inquiries or any other questions to dcc@northamptonma.gov or call the DHHS main line at: (413) 587-1214.