We are excited to announce an expansion in our Transportation Program for Northampton, Florence, and Leeds residents who are 60 and over. In addition to medical appointments, the taxi service can now be used for all your transportation needs within Northampton, Florence, Leeds, West Hatfield and Easthampton.  

Application for Financial Aid

Financial Aid is available to Northampton Seniors age 60 years and over to participate in certain Northampton Senior Services & Wellness Programing.

Click here for the Financial Aid Application.

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The fee for taxi service has been decreased to $1 each way ($2 round trip). We’ll continue to offer free transportation to individuals who qualify. This service expansion and the decreased fee are made possible through grant funding and will be available while funding lasts.


Rides for errands and medical appointments within Northampton, Florence, Leeds, West Hatfield, and Easthampton. 

  • Runs 7 Days a week

  • The fare is $1.00 each way.  *Free for those who qualify

  • Scheduling We require 48 hours advance notice to arrange the ride (you must be able to get in/out of the cab 
    without assistance).

  • Call 413-584-7979 - leave a message with your phone number and your ride request. A Senior Services staff 
    member will call you back to confirm your ride! 

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This service is best suited for running errands, grocery shopping, and getting to the Senior Center 

Runs 5 Days a week, M-F,  7:30 AM - 3:30 PM (operated by PVTA)

Fare: $1.00 each way,  Free for riders who qualify* 

Scheduling: Please leave a message at the senior transportation line at least one day prior

Call: 413-584-7979 or call 413-739-7436 One of the Senior Services staff will call you back to confirm your ride! 

■ Advance bookings are required. Same day trips cannot be accommodated due to driver shortages. 
■ Ridership on the Senior Shuttle will be limited to 3 passengers per trip. 
■ Riders must wear a mask and adhere to social distancing guidelines while riding/boarding/exiting. 
■ Roundtrip service will be booked allowing riders 1 hour between drop off and return unless a longer period of time is requested. 
■ There is a three-bag limit per rider for shopping trips. 

*Free Transportation is provided to those who qualify. For an application call us at 587-1227 or to download the application click HERE!

This free service has been made possible in part through Title III Grant Funding awarded by Highland Valley Elder Services through the Federal Older Americans Act

The reduced fee and/or free Taxi Service has been made possible through grant funding from The Taxi, Livery, & Hackney Partnership Program administered by MassDevelopment.