City Resources & Updates

Resources for residents to utilize during building closures

City Offices

City of Northampton buildings and municipal offices will remain closed to the public and non-emergency personnel until further notice.

City Drop Box

A gray drop box is located in front of the Municipal Building, 212 Main St. (located in the parking lot behind City Hall). Please use this box to drop off any payments, forms and/or documents that need to be submitted to the city and cannot be transmitted electronically. Please ensure all items being dropped in the box are secured in an envelope with the intended recipient's name and department (if possible).

Online Payments

Please use this link to make payments for parking tickets, excise tax bills, water and sewer bills, etc. 

Staff Directory

Contact a city department via phone or email. During the state of emergency, the City of Northampton’s staffing resources have been limited. In light of this, response times to emails and phone calls may be delayed. Departments are doing their best to respond to your questions and concerns as timely as possible. Thank you for your patience.

Request Tracker

Please use Request Tracker to report any non-emergency concerns.