City Emergencies & Weather Preparedness

Sign up for the City's emergency  alerting system CodeRED. Also referred to as a reverse 911 notification system you can create an account and select your notification method(s), email, phone call or text. Join CodeRED here.


Public Safety Communications uses the CodeRED emergency alert system to notify of extreme weather conditions, water bans, water main or sewer breaks, winter parking bans and traffic advisories. 

Cold Weather Related Emergencies

  1. Winter Storms & Parking Bans
  2. Warming Centers
  3. Frozen Pipes
  4. Clearing Hydrants & Sidewalks
  5. FAQs

Winter Storm Events & Parking Bans

Snow related emergencies are the most common type of emergency. When snow or ice is predicted the Department of Public Works will declare a Snow Emergency. This will trigger Public Safety Dispatch to issue a parking ban to begin the day/time declared by the Department of Public Works.

In order to safely salt, sand and plow the roads no parking is allowed on city streets and city owned parking lots from 12am - 6am and Main Street from 2am - 7am. 

During Winter Parking Bans, FREE overnight parking is available in the city parking lot on Armory Street (near the garage) from 8:00 p.m. to 8:00 a.m. However, all cars must be moved from the Armory Street lot during the following hours to allow for plowing- 8:00am to 10:00am and 6:00pm to 8:00pm.

Download a helpful brochure with all of Northampton's snow emergency information

Download "Northampton Snow Information" poster here

Warm Weather Related Emergencies

  1. Cooling Centers
  2. Tips for Staying Cool

Cooling Centers

During the summer months, the City of Northampton Public Health Department, in consultation with the Northampton Fire Rescue Department, may open a cooling shelter for members of the community to seek relief from oppressive high heat temperature conditions. If a determination is made to open cooling centers, the locations will be announced here. 


  1. There are no alerts at this time.
  1. All Emergencies


    24/hr Winter Parking Ban Info Line 


    Public Safety Communications - Dispatch 24/7


    Building Department

    Monday - Friday
    8:30am - 4:30pm

    Fire Rescue Department

    Business line - 413-587-1032

    Health Department

    Monday - Friday
    8:30am - 4:30pm

    Mayor's Office 

    Monday - Friday
    8:30am - 4:30pm

    Parking Clerk

    Monday - Friday
    8:30am - 4:30pm

    Police Department 24/7


    Public Works

    Monday - Friday
    8:30am - 4:30pm

General Emergency Information

  1. Heat, Smoke & Carbon Monoxide
  2. Storm Drains
  3. Exhaust Vents

Heat, Smoke & Carbon Monoxide

Change all batteries in your smoke, heat and carbon monoxide detectors each year to protect your family's health and safety.