Resources for Workers & Employers

Franklin Hampshire Career Center

The Franklin/Hampshire Career Center (FHCC) provides many services and resources to workers and employers within the Franklin, Hampshire Counties and the North Quabbin area. There are links below for these services..  

Employee/Worker Resources

Information on updated services and benefits related to COVID-19 including:

  • Unemployment eligibility
  • Workers Compensation
  • Workplace Closure
  • Self Employment
  • Workshare Program

 These resources can be accessed at the MassHire COVID-19 Job Seeker Services

  • Resource Guide for Businesses
    MassHire BizWorks has recently updated their Resource Guide for Businesses which can assist in connecting your business to the services you need.
  • Resources for Seeking Employment
    The MassHire Job Search Resources page offers the most current services and resources for those seeking employment. The Center is working to provide services by phone, video or Internet until public gathering limitations are lifted.

Employer Resources

MassHire Franklin Hampshire Career Center is a Business Service Center for employers.  The Business Service Team (Biz Team) is here to assist with your business and workforce needs.  Our professional staff will work closely with you to understand your business goals and customize a service plan to fit your needs. Business and staffing needs analysis and planning:  The Biz Team will help you identify and evaluate your business needs and direct you to the most appropriate local or state services. For more information, please contact:

MA Biz Team Contacts:
Penni Menard
Phone: 413-774-4361

Marija Boily
Phone: 413-774-4361

Biz Team Address:
One Arch Place
Greenfield, MA 01301
Phone: (413) 774-4361

Assistance with Layoffs, Downsizing and Closures
If your  workplace is laying off workers, temporarily closing or downsizing due to COVID-19, assistance can be provided to you and your employees.  For more information, please contact:

Carol Snyder
MA Rapid Response - MassHire
95 Liberty Street, Springfield, MA
Phone: 413-858-2846

Educational Resources:

The Kittredge Center for Business and Workforce Development

The Kittredge Center for Business and Workforce Development is a resource for workforce training,professional development providing affordable, customized programming to assist businesses and individuals in achieving their goals.

Contact Information:
The Kittredge Center for Business and Workforce Development
Holyoke Community College
303 Homestead Avenue
Holyoke, MA 01103
Phone: (413) 552-2500
Email the Kittredge Center

Greenfield Community College

Greenfield Community College offers a very broad curriculum of degree, non-degree and professional development courses including the fields of health care, nursing, emergency medical services, accounting, criminal justice, computer information systems

Contact Information:
Greenfied Community College
One College Drive
Greenfield, MA 01301
Phone: (413) 775-1000

Business West Resource Guidebook

The Business West Resource Guidebook is an annual publication which lists organizational and contact information for 18 educational institutions in the Western Massachusetts Pioneer Valley. Many of these schools are community colleges with programs and curriculum’s designed to provide students with the training and networking to find a new job or career Additionally, there is a chapter on business and economic development resources which details contact information for over 60 different organizations that offer a very broad range of business and employment services.

The Literacy Project

The Literacy Project provides free basic education and high school equivalency classes to adults at 5 locations in Western Massachusetts and online. The Literacy Project will work with any adult who is seeking to improve skills, become qualified to find employment or work towards a GED or a college degree.

Contact Information:
Administrative Offices:
15 Bank Row, Suite C
Greenfied, MA 01301
Phone: (413) 774-3934
Email the Literacy Project

Northampton Classrooms:
James House Community Center
42 Gothic Street
Northampton, MA 01060
Phone: (413) 584-6755

Center for New Americans

The Center for New Americans is a community based, non-profit adult education center that provides the under-served immigrant, refugee and migrant communities of the Western Massachusetts Pioneer Valley with education and resources to learn English, become involved community members and obtain the skills necessary to maintain economic independence and stability.

Contact Information:
42 Gothic St.
Northampton, MA 01060
Phone: 413-587-0084

International Language Institute of Massachusetts

The International Language Institute (ILI) offers a broad curriculum of teaching English and foreign languages to students interested in speaking or teaching these languages. The ILI also offers a University Pathways program that transitions students attending ILI with selected colleges and universities.

Contact Information:
25 New South St.
Northampton, MA 01060
Phone: 413-586-7569
Email the International Language Institute