City Resources & Updates

Resources for residents to utilize during building closures

City Offices

In accordance with Governor Charlie Baker’s latest orders, which extended the physical closures of non-essential businesses in Massachusetts to workers, customers and the public until May 18, the City of Northampton buildings and municipal offices will remain closed to the public and non-emergency personnel until May 18.

City Drop Box

A drop box is located to the right of the door of the Municipal Building, 212 Main St. (located behind City Hall). Please use this box to drop off any payments, forms and/or documents that need to be submitted to the city and cannot be transmitted electronically. 

Online Payments

Please use this link to make payments for parking tickets, excise tax bills, water and sewer bills, etc. 

Staff Directory

Contact a city department via phone or email. During the state of emergency, the City of Northampton’s staffing resources have been limited. In light of this, response times to emails and phone calls may be delayed. Departments are doing their best to respond to your questions and concerns as timely as possible. Thank you for your patience.

Parking

The existing suspension of parking fees at meters and kiosks in Northampton will continue until May 18. E.J. Gare Parking Garage permit holders do not have to pay until after May 31st.

Request Tracker

Please use Request Tracker to report any non-emergency concerns.

City Updates

City of Northampton

Northampton Health Department

Department of Public Works

Northampton Building Department

Northampton Senior Services

Parks & Recreation Department